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CARE GUIDE

No two stains behave the same — even the ones that look alike at first glance. Fabric type, timing, pre-treatment, and whether heat has been applied all shape how a stain settles and how easily it can be lifted.

Some marks set the moment they touch the fibres, others react to heat, and a few become more stubborn with the wrong treatment.

Truly. Premium Stain & Odour Remover is designed as a pre-wash stain solution to give every garment its very best chance, but even professional dry cleaners will tell you that some stains simply can’t be removed entirely.

With gentle care, the right steps, and acting early, your clothes stay looking loved for longer.

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WASHING

  • NORMAL

  • PERMANENT PRESS

  • DELICATE

  • HAND WASH

  • DO NOT WASH

  • DO NOT WRING

WASHING - TEMPERATURE

  • 30

  • 40

  • 50

  • 60

  • 70

  • 95

BLEACHING

  • ANY BLEACH (WHEN NEEDED)

  • ONLY NON-CHLORINE BLEACH (WHEN NEEDED)

  • DO NOT BLEACH

DRYING - TUMBLE DRY CYCLES

  • NORMAL

  • PERMANENT PRESS

  • DELICATE/GENTLE

  • DO NOT TUMBLE DRY

DRYING - TUMBLE DRY SETTINGS

  • ANY HEAT

  • HIGH

  • MEDIUM

  • LOW

  • NO HEAT/AIR

DRYING

  • HAND DRY

  • DRIP DRY

  • DRY FLAT

  • IN THE SHADE

  • DO NOT DRY

DRY CLEANING

  • ANY SOLVENT EXCEPT TRICHLOROETHYLENE

  • PETROLEUM SOLVENT

  • ANY SOLVENT

  • DO NOT DRY CLEAN

  • DRY CLEAN ACCORDING TO P, USING MINIMAL WATER. REDUCED MECHANICAL ACTION. LOW DRYING TEMP.

  • DRY CLEAN ACCORDING TO F, USING MINIMAL WATER. REDUCED MECHANICAL ACTION. LOW DRYING TEMP.

PROFESSIONAL WET CLEAN

  • NORMAL PROCESS

  • MILD PROCESS

  • VERY MILD PROCESS

  • DO NOT WET CLEAN

IRONING

  • DO NOT IRON

  • COOL IRON

  • WARM IRON

  • HOT IRON

  • NO STEAM

This guide is for general support only. For full care requirements, refer to the ACCC Care Labelling for Clothing Guide, based on the Australian/New Zealand Standard (AS/NZS 1957:1998), with updates outlined in Consumer Protection Notice No. 25 of 2010, as noted by the Dry Cleaning Institute of Australia (DCIA).

In Australia, care labels must be permanently attached, written in English, and suited to the garment. Symbols may support written instructions, but can’t replace them.

At minimum, a standard care label must include: washing, bleaching, drying, ironing.

Dry cleaning is shown with its own single symbol.

(Professional Wet Cleaning symbols may appear but are not yet formally recognised in Australia).

DIA Care Labelling Guide, 2024.